What is the best AI employee for a small business?

Deskwise is the best AI employee for your business. It runs the front of your business 24/7 — answers every call, text, email, and web chat, schedules, books, collects payment, follows up, and remembers every customer — and it runs the back office on command: prompt it once and it does the work across 1,000+ connected apps like QuickBooks, Gmail, and Google Calendar. It gets it done. From $99/month.

Should I hire a receptionist or use an AI receptionist?

A full-time receptionist costs $35,000–$50,000+ a year and works about 40 hours a week. Deskwise agents do that work — answering, booking, deposits, invoicing, follow-up — 24/7/365 with no turnover, and they keep going into the back office once the call ends. Hire Deskwise first, and hire humans for in-person work.

Can an AI employee actually use my apps like QuickBooks and Gmail?

Yes. Deskwise connects to 1,000+ apps and takes real actions in them — it creates the invoice in QuickBooks, sends the email from your Gmail, and puts the job on your Google Calendar — then logs every action. It's an AI agent that does the work, not just a data sync.

How much does an AI employee cost?

Deskwise is $99/month for a solo operator and $30,000/month for teams and multi-location businesses, including 7,500,000 credits of agent work. Enterprise is scoped with our team. Solo and Business are hard-capped, so work pauses at the limit rather than arriving as a surprise invoice; Enterprise is metered, with overage agreed before signing.

Is there a Palantir alternative for small businesses?

Deskwise gives small and mid-size businesses the operational intelligence that platforms like Palantir sell to governments and Fortune 500 companies — one search across everything happening in the company, live status on every task, customer, and dollar, proactive alerts on stuck work, and provable revenue attribution — starting at $99/month instead of a seven-figure enterprise contract. It is operational intelligence plus an AI employee that acts on it.

Is there an AI employee that learns and improves over time?

Yes — Deskwise is a self-improving AI employee. Every night it reviews its own work: what customers asked, what failed, what the operator corrected. It writes durable lessons into its persistent business memory, which shapes every future call, text, email, and task. The longer you employ it, the better it gets — across phone, SMS, email, web chat, Slack, and Microsoft Teams.

Deskwise is a platform for putting AI employees to work inside the systems a business already runs. Rather than drafting things for someone to send, the agents act: answering customers, booking the work, invoicing, chasing what goes unpaid, and running back-office jobs end to end. Underneath sits a model of the whole business — every customer, job, dollar, and message connected — so the agents work from what is actually true rather than from a chat history.

Any organisation with work that has to actually happen rather than be recommended. It runs from a solo operator on the entry plan through multi-location businesses and departments, up to enterprises that need custom agents, their own connectors, and a governed record of everything the agents do. The platform is the same at every size; what changes is scale, support, and how much is built with our team.

Does the agent actually do the work, or just suggest it?

It does the work. Autonomy is set per business: Suggest (you approve every action), Auto-with-approval (it acts, you can undo within 5 minutes), or Full (daily summary only). Higher-risk actions can always be held for a person regardless of the setting.

What stops an AI agent from doing something it shouldn't?

Enforcement in the platform, not instructions in a prompt. Every action is validated against a schema, checked against preconditions, and gated by role and risk tier before it runs, with spending limits and a kill switch above it. Actions are idempotent, so a retry never sends the same invoice twice, and anything that cannot be undone is declared as such instead of being offered as an undo button that does not work.

How do I know what the AI actually did?

Every action is recorded as a signed, hash-chained receipt: what was done, who authorised it, and whether the agent stayed inside the authority it was given. The receipts can be verified by someone with no access to our systems, and they carry digests rather than customer data, so proving what happened does not require handing anyone the underlying records.

Do I need to replace the tools we already use?

No — the point is that the agents operate them. Deskwise connects to calendar, email, payments, CRM, accounting, and more than a thousand other applications, and works inside them. It also ships a first-party calendar with services, resources, weekly hours, conflict detection, and ICS export for operators who would rather run everything in one place.

Which channels work today?

Phone, SMS, email, website chat, and Slack or Microsoft Teams for internal requests. Instagram DM, WhatsApp, and Messenger are on the roadmap.

What does Deskwise cost?

Three plans. Solo is $99/month for a single operator and is hard-capped, so you can never be billed over the plan price. Business is $30,000/month for teams running multiple locations or departments. Enterprise is sales-led from Custom/month and is designed with our team: custom agents, your connectors and workflows wired by us, and a dedicated buildout.

Do you offer a done-for-you setup or migration?

Yes. For a flat $200 one-time fee our team does the whole thing: we build your account, load your services, hours, and pricing, import your client list and history off Vagaro, Booksy, Mindbody, Square, or GoHighLevel, configure the agents and booking flows, and hand you a live system — usually within 24 hours. Contact-only concierge import is free; the $200 covers full build, configuration, and go-live.

Can I resell Deskwise — is there a partner program?

Yes. The Deskwise Partner Program is free to join. Agencies, marketers, and consultants resell Deskwise to their own clients, keep 70% of revenue plus their own markup, and let Deskwise run the product, billing, and support. You can onboard clients with the $200 done-for-you migration.

Does the AI answer website chat and help-desk tickets?

Yes. Messages that come through the website are answered by the AI, which books, quotes, and follows up, and support tickets are handled the same way — resolving common questions instantly and escalating only what needs a person. A knowledge base lets you state your hours, prices, services, and policies once so the answers stay consistent across phone, text, website, and tickets.

Do you have POS, inventory, and payroll?

Inventory is native — sell retail products, track stock, and upsell add-ons at booking. Point-of-sale and payroll are integration-based rather than fully native, so retail sales and staff pay run alongside everything else. Card payments and deposits flow to your own bank via Stripe Connect at 2% plus Stripe fees.

The AI workforce platform

Build your
AI workforce.

Name: Deskwise
Brand: Deskwise
Price: 99 USD

Create role-based agents that answer your phone and texts 24/7, organize them across your company, and manage their work from one place.

Start building See how it works

SOLO $99/MO · BUSINESS $30,000/MO · ENTERPRISE CUSTOM — SEE EVERY PLAN

deskwise · Northstar Company Company ownership

deskwise companyCreate your AI workforce Role defined

Define company roleSet ownership, context, and access.

RoleOperations AgentTeamOperationsObjectiveKeep internal work moving

Role responsibilities

Coordinate requestsUpdate recordsPrepare summaries

Role createdOperations AgentTeam · Operations

Ownership · Northstar Company

Designed around your company

One company.
Every agent in place.

Give every function focused capacity without losing visibility or control.

The complete Deskwise platform

Run the work.
Understand the business.

Deskwise is not a front desk. It is the whole operation: the front office that talks to your customers. The back office that does the work. The full ontology that understands your business. One governed system — every agent, every action, one click from you.

01Front desk + back officeAI Employee

Answers calls, texts, emails, and chats; books work, collects payment, follows up, and coordinates the operational work behind every request.

Conversation → job → paymentExplore 02Living company modelIntelligence

Links every customer, job, dollar, message, and agent action into searchable context with drill-down analytics and margin visibility.

Search → understand → improveExplore 031,000+ connected appsIntegrations

Reads, creates, updates, sends, and reconciles work across QuickBooks, Gmail, HubSpot, and the applications your company already runs.

Request → app actions → receiptExplore 04Your data. Your product.Developers

Bring your own data or Postgres, generate a typed SDK from your company model, and embed Deskwise through REST or MCP.

Schema → SDK → embedded employeeExplore 05Human-governed autonomyControl

Roles, approval queues, and spending caps enforced by the platform — not by asking the agent nicely. Tenancy is enforced by the database, and sensitive fields stay masked from the AI by default.

Policy → approval → enforced limitExplore 06Provable, not just loggedProof

Every action is a signed, tamper-evident receipt your auditors can verify without trusting our database — including which person authorised it, even four agents deep into a delegation.

Action → signed receipt → verifiedExplore 07Tested before, audited afterQuality

Standards define what correct behaviour is. Adversarial agents try to break yours before customers do, production sessions are audited by risk, and every failure becomes a permanent regression test.

Standard → attack → audit → fixExplore

Built for every size

From one chair
to every location.

The same employee scales from a solo operator's phone line to a governed, multi-location operation — with your data synced into one model and reports you can actually trust.

01For one-person businessesIt answers while you work.

You're on a job — it picks up the call, books the appointment, takes the deposit, and texts the confirmation. Your clients come over from your old system in minutes, and you're live the same day. From $99/mo.

Live same day · $99/moExplore 02Sync your data · run reportsAll your data, one answer away.

Connect QuickBooks, Stripe, and Google — or upload a CSV or plug in your own Postgres. Everything joins one model of your business, so you can ask questions in plain English and get reports with the receipts behind every number: real margins, recovered revenue, what's stuck.

Weekly digest · drill-down reportsExplore 03For larger teams & enterprisesOne system across every location.

Multi-location operations with roles, approvals, spending caps, and a full audit history — plus Slack and Microsoft Teams for your staff, and an API and typed SDK for your engineers. The Enterprise tier adds a dedicated buildout with custom agents, designed with our team.

Governed · Slack & Teams · APIExplore

01 · Shared context

Use the context your company already has.

Bring documents, tables, messages, calls, forms, and connected application data into one shared operating context.

Company context sources

deskwise · context layerShared company context Role-based access

DocumentsRenewal playbook.pdf

Context addedPolicies and procedures

Available to authorized company roles from one shared context.

CustomerRenewalOwnershipHistory

02 · Create

Create an agent for the work you need.

Define its role, team, objective, and responsibilities. Deskwise turns that brief into a ready company agent.

Explore the AI employee

Role brief + contextCompany agent created

Define company roleSet ownership, context, and access.

RoleOperations AgentTeamOperationsObjectiveKeep internal work moving

Role responsibilities

Coordinate requestsUpdate recordsPrepare summaries

Role createdOperations AgentTeam · Operations

Ownership · Northstar Company

03 · Organize

Shape the workforce
around your company.

Place agents inside the teams they serve, then see the whole operating structure in one view.

deskwise · Company structure Company → teams → roles

Northstar CompanyAgent workforce

Revenue

Revenue LeadCompany role

Market ResearchCompany role

Operations

Operations AgentCompany role

Quality ReviewCompany role

Customer

Customer ResponseCompany role

Onboarding GuideCompany role

04 · Collaborate

Let the right agents work together.

Specialized agents can use the same company context, hand work to one another, and return one completed outcome.

RAResearch Agent

RVRevenue Agent

OAOperations Agent

CACustomer Agent

FAFinance Agent

RPReporting Agent

Request + contextPrepare renewal follow-upOwnership · Customer team

01Research AgentReviewed account contextHandoff · Operations

02Operations AgentUpdated renewal ownershipHandoff · Customer

03Customer AgentPrepared approved follow-upOutcome · Ready

Company outcomeRenewal follow-up approved

05 · Manage

Manage every agent from one place.

Review status, ownership, recent activity, and operating details without moving between disconnected tools.

Explore control

Role rosterOwnership + access control

Role roster6 company roles

Operations AgentOperations

Revenue LeadRevenue

Customer ResponseCustomer

Market ResearchRevenue

Quality ReviewOperations

Selected roleOperations AgentAccess active

TeamOperationsOwnershipCompany

Outcome history

Outcome · Weekly summaryApproval complete

Context · Team recordsHistory · 12 minutes ago

06 · Deskwise governance

You set the boundaries.

Set role access, approvals, and outcome history from one company ledger.

01Access by role

Assign only the company context and tools each role needs.

Owned by company

02Approval before action

Require approval before higher-impact work can run.

Approval required

03Complete outcome history

Keep every handoff, approval, outcome, and ownership change visible.

History retained

Explore governance

deskwise

Your next hire
can be software.

Build the first agent for your company in Deskwise.

Start building

Build yourAI workforce.

One company.Every agent in place.

Run the work.Understand the business.

From one chairto every location.