Handle calls, texts, email, and chat against one shared customer history instead of four disconnected inboxes.
Deskwise platformAI Employee · Front desk + back office
One AI employee. Across the whole business.
Deskwise answers calls, texts, emails, and chats, turns requests into scheduled and paid work, then keeps the back office moving until the outcome is complete.
24/7 conversationsBooking + paymentBack-office follow-through
deskwise · AI employeerequest active
Incoming conversationsCallNew service requestTextConfirm FridayEmailInvoice question
Work completedCustomer matchedJob bookedDeposit collected
Completed outcomeFriday · 10:00 AM
Confirmation sent · payment recorded
What it actually does
From first contact to finished work.
Most systems stop at answering. Deskwise keeps going: it identifies intent, applies company context, books the next step, collects payment when authorized, updates operating systems, and returns a clear result.
Always-on intake
Calls · SMS · Email · ChatTransaction execution
Schedule · Confirm · CollectBook jobs, create records, send confirmations, and collect payment inside governed company workflows.
Operational follow-through
Handoff · Update · CompleteCoordinate handoffs, reconciliation, reporting, and follow-up until the requested outcome is actually complete.
Request pipeline
A request becomes completed work.
01Customer requestReceive the request
Call · text · email · chat
02Company contextUnderstand company context
03Completed workComplete the outcome
Booked · paid · recorded