For plumbers · AI receptionist + emergency response
AI that takes service calls while you're under a sink.
Deskwise answers every call — emergency floods at 11pm, landlord booking requests, insurance company verifications, and standard service jobs — then dispatches the right tech with the right info to the right address.
No card. Pay-as-you-go. Forward your number tonight.
The problem
The phone is bleeding revenue.
Burst pipes don't wait for business hours.
Water hammer at 11pm. Sewer backup on a Sunday morning. The customer calls three plumbers and the first to pick up gets the $800 emergency ticket. If you're asleep, your competitor wins — and that customer is gone forever.
Landlords and property managers want bulk booking.
A property manager has 12 units that need annual backflow tests. They want all twelve scheduled in one phone call. Your front desk doesn't have an hour to spend on it — but losing the property manager means losing 12 recurring jobs.
Insurance company calls eat your day.
Adjuster wants documentation, the homeowner's policy details, the cause of loss, dates of service. Each call is 20 minutes of paperwork-by-voice. Multiply by every claim you handle and that's a full day a week of someone reading off invoices.
What Deskwise does for plumbing contractors
Trained on your workflow, not a generic script.
Triages plumbing emergencies
Active leak, sewage backup, no hot water, gas line — the agent recognizes severity and dispatches your on-call tech in under a minute. Standard calls book themselves into the next available slot.
Estimates job size before you roll a truck
Drain clog or main sewer line? Single fixture or full repipe? The agent asks the right diagnostic questions so your tech knows what tools and parts to bring — fewer return trips, higher first-visit close rate.
Handles landlord and property-manager bulk requests
Multiple units, multiple addresses, recurring inspections — the agent can hold and book a multi-unit job in one conversation. Property managers love it, and your front desk doesn't have to.
Answers insurance + warranty intake calls
Adjuster asking for service date, scope, and invoice? The agent pulls the record and reads it back. Configurable per claim type. You set the disclosure rules; the agent stays inside them.
Dispatches to your on-call rotation with full context
Customer name, address, problem, severity, equipment if known — texted to the right tech in under 30 seconds. They accept or hand off with a tap.
Sends SMS confirmations + 'on the way' updates
Customer gets booking confirmation, technician name, and an arrival window. 'We're 15 min out' fires when the truck rolls. Cuts customer callbacks to near-zero.
How it works
From ring to booking in under a minute.
01
Call comes in
Burst pipe at midnight, property manager bulk booking, an insurance adjuster — Deskwise picks up on the second ring.
02
Agent triages + dispatches
Emergency? On-call plumber gets a text in 30 seconds. Standard service? Booked into a time window with the right tech and parts on board.
03
Truck rolls
Your tech sees the job with full intake notes. Customer gets an SMS confirmation. You finish the job you're already on instead of fielding calls.
Pricing
One number. Same agent. Three tiers.
Pay-as-you-go, cancel anytime. Annual saves two months.
Solo
One operator, fully staffed. Your AI employee runs while you work.
