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Features · 24/7 answering

Every call answered. Nights, weekends, mid-job.

62% of calls to small businesses go unanswered — each one is a customer dialing your competitor next. Deskwise picks up every channel, every time, and doesn't take messages: it finishes the job.

How it works

How 24/7 answering works

01
It picks up instantly

Phone, SMS, email, and web chat all route to one AI employee with one memory — a customer can call, then text, and it remembers the whole conversation.

02
It sells, not screens

It answers pricing and availability questions from your real services and calendar, handles objections, and moves the caller to a booked appointment.

03
It escalates when it should

High-stakes or sensitive conversations hand off to you with full context. You set the boundaries.

What you get

The outcomes, plainly.

  • A missed call at 7:42 PM becomes a booked, deposit-paid job by 7:43
  • One memory across phone, text, email, and chat — customers never repeat themselves
  • Every conversation logged on the customer timeline
All features

Everything else already built in.