Features · 24/7 answering
Every call answered. Nights, weekends, mid-job.
62% of calls to small businesses go unanswered — each one is a customer dialing your competitor next. Deskwise picks up every channel, every time, and doesn't take messages: it finishes the job.
How it works
How 24/7 answering works
01
It picks up instantly
Phone, SMS, email, and web chat all route to one AI employee with one memory — a customer can call, then text, and it remembers the whole conversation.
02
It sells, not screens
It answers pricing and availability questions from your real services and calendar, handles objections, and moves the caller to a booked appointment.
03
It escalates when it should
High-stakes or sensitive conversations hand off to you with full context. You set the boundaries.
What you get
The outcomes, plainly.
- A missed call at 7:42 PM becomes a booked, deposit-paid job by 7:43
- One memory across phone, text, email, and chat — customers never repeat themselves
- Every conversation logged on the customer timeline
All features