Features · Reviews & reputation
Your next customer reads your reviews first.
Deskwise asks happy customers for a Google review at the right moment — right after a completed visit — and monitors your rating so a bad experience reaches you before it reaches the internet.
How it works
How reviews & reputation works
01
Timed requests
After a completed appointment, the AI sends a review request by text — the channel customers actually act on.
02
Rating watch
Your Google Business Profile reviews sync in continuously; dips and new reviews surface to you immediately.
03
Feedback first
1–5 in-app ratings catch unhappy customers privately, with low-rating alerts so you can fix it before it becomes a public review.
What you get
The outcomes, plainly.
- Steady stream of Google reviews without asking anyone yourself
- Bad experiences surfaced privately, first
- Your rating tracked in the same dashboard as your revenue
All features